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Phulays Policies

Privacy Policy

This Privacy Policy governs the manner in which Phulays collects, uses, maintains, and discloses information collected from users of the website. This privacy policy applies to the Site and all products and services offered by


1. Information We Collect:

Phulays collects information from users when they register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise use the Site's services. The information we collect may include the user's name, email address, mailing address, phone number, and payment information.


2. How We Use Collected Information

Phulays may use the information we collect from users in the following ways:

  • To personalize the user experience

  • To improve our Site

  • To process transactions

  • To send periodic emails about our products and services

  • To administer a contest, promotion, survey or other Site feature

  • To comply with legal and regulatory requirements


3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our Site.

​4. Sharing Your Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Your Rights

You have the right to access, correct, or delete your personal information stored on our Site. You may also object to the processing of your personal data for marketing purposes. To exercise your rights, please contact us at

6. Changes to This Privacy Policy

Phulay's World has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

7. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at

This Privacy Policy is governed by and shall be construed in accordance with Swiss law.

Return Policy

We want you to be completely satisfied with your purchase from Phulays. If for any reason you are not satisfied with your purchase, please contact us at or through our contact us page.

Refunds: Unfortunately, we do not accept returns or offer refunds for change of mind or change of size.

Damaged or faulty products: If your product arrives damaged or faulty, please contact us within 7 days of receiving your order. We will require proof of product damage and will assess each claim on an individual basis. If the claim is approved, we will offer a refund or exchange for the damaged or faulty product.

Returning products: Please do not 'return to sender' without prior contacting us. This will not be accepted as a refund or exchange and you will be responsible for any return shipping fees to get the product back to you.

Shipping: Shipping times may vary depending on your location. Estimated shipping times are as follows:

  • USA: 8-14 business days

  • Australia: 8-14 business days

Note that shipping times are estimates and are not guaranteed. We will do our best to ensure that your order is shipped promptly and arrives on time, but we cannot be held responsible for delays caused by factors beyond our control, such as customs processing or carrier delays.

Thank you for choosing Phulays. If you have any questions or concerns about our return policy, please contact us at or through our contact us page.

Terms and conditions

Welcome to Phulays. These terms and conditions ("Terms") govern your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms.


Phulays is an online store that provides products and services to customers worldwide. Our website allows you to browse, select, and purchase products and services from our store.


You must be at least 18 years old to use our services. By using our services, you represent that you are at least 18 years old.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and mobile devices, and you agree to accept responsibility for all activities that occur under your account or password. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our services, use of our services, or access to our services without our express written permission.


We make no representations or warranties of any kind, express or implied, as to the operation of our services or the information, content, materials, products or services included on or otherwise made available to you through our services.

In no event shall we or our affiliates, officers, directors, employees, agents, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from or in connection with the use of our services, products, or content.


Prices for our products are subject to change without notice. We reserve the right to modify or discontinue our services (or any part or content thereof) without notice at any time. All payments for our products and services are processed through a third-party payment processor. You agree to provide accurate and complete payment information, and you authorize us to charge your payment method for all products and services purchased through our website.


Certain products and services may be available exclusively online through our website. These products and services may have limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.


If you send us any comments, feedback, or suggestions, you agree that we may use, copy, modify, publish, or distribute them without any compensation or obligation to you. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right.


Your submission of personal information through our website is governed by our Privacy Policy.


You are prohibited from using our website or its content for any unlawful purpose or to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances. You may not use our website to infringe upon or violate our intellectual property rights or the intellectual property rights of others.


We reserve the right to terminate your use of our website or services for violating any of the prohibited uses or these Terms at any time without notice.


These Terms shall be governed by and construed in accordance with the laws of Switzerland.


We reserve the right to update or change these constitutes acceptance of those changes. SECTION 20 - CONTACT INFORMATION Phulays, Jonas Grunder Spitzhornweg 25 3792 Saanen Switzerland

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